Quality Manager II in Mount Pleasant, MI at Welbilt

Date Posted: 7/8/2019

Job Snapshot

Job Description

Is this you?  Born leader.  Demonstrated perfectionist.  Champion of change.  Then look no further -your new career as Quality Manager awaits at Delfield – a division of Welbilt*.  Reporting to the Director of Operations, this position is located in Mt. Pleasant Michigan.  If you’re up to the challenge, the reward is satisfaction…and knowing you helped build something real.  Join our passionate team and help build something you can be proud of – a future filled with passion, pride, and satisfaction.

The Quality Manager will manage the quality assurance function and team to insure product quality and reliability.  Drive root cause analysis of field and lab failures to identify issues.  Implement processes and procedures to prevent reoccurrence.   In addition, this position will also be responsible for the management of Quality Lab including but not limited to supervision of employees, lab functions, lab safety, employee training, and assigning work assignments.

Major Accountabilities

  • Provide leadership and direction to insure product quality and reliability.
  • Implement and maintain a modern, prevention-based Quality system.
  • Development and support for reliability and warranty improvements, data analysis and corrective action / continuous improvement.
  • Supports new product development teams on new product designs and modifications to ensure compatibility with production processes and quality standards.
  • Management of Quality Lab including but not limited to supervision of employees, lab functions, lab safety, employee training, agency and or customer certifications, assigning work assignments.        

Job Requirements

Key Tasks & Responsibilities 

  • Lead implementation and maintenance of a prevention based Welbilt Quality System.
  • Lead continuous improvement efforts that include analytical problem solving, warranty analytics and other tools of continuous improvement.
  • Lead preventive quality activities in the NPI process to ensure effective new product introductions.
  • Coordinate efforts to improve Supplier Quality, including PPAP, management of discrepant materials and supplier corrective actions.
  • Develops and maintains quality standards to objectively evaluate product quality.
  • Manage the daily activities of Quality personnel including but not limited to supervision, training, safety, environmental compliance and ensuring acceptable housekeeping
  • Provide regular reporting and analysis of key Quality data as required to Plant, Business Unit and Global Quality leadership.
  • Manage department budget including ensuring that inventory adjustments for materials utilized by the Engineering Lab are made.  Rebuild, restock, or properly dispose of test equipment when tests are complete.

Specialized Skills, Knowledge, and Abilities

  • Bachelors degree is required.
  • A minimum of 5 years experience in Quality and Reliability functions is required.
  • Excellent oral and written communication skills in the English language;
  • Demonstrated leadership abilities.
  • Strong background in Advanced Product Quality Planning.  Tier One or OEM automotive experience or equivalent preferred.
  • Strong analytical capabilities, including expertise in analytical problem solving and statistical methods.
  • Able to effectively organize and prioritize multiple tasks and work with engineering, marketing, procurement and service managers on multiple simultaneous projects.
  • Must be PC literate with high level expertise in the MS Office Outlook, Excel, Word, etc.
  • Experience with mechanical equipment, and manufacturing processes such as sheet metal, fabrication welding, assembly processes, electrical circuits and gas technology.
  • Knowledge of all related safety equipment.

*Welbilt – Mt. Pleasant Michigan manufactures world-class Delfield products, including frozen beverage dispensing equipment, hot-holding units, prep tables, worktop refrigeration, refrigerated equipment stands, mobile serving lines, and custom refrigeration.


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