Customer Service Representative in Parsons, TN at Welbilt

Date Posted: 4/16/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Parsons, TN
  • Job Type:
    Aftermarket
  • Experience:
    At least 2 year(s)
  • Date Posted:
    4/16/2018

Job Description

Does your current “customer service gig” have you down? If so, then come work for a company that . . .
  • Values the strong customer service skills you bring to the table
  • Provides an opportunity to succeed at what you do best
  • Will challenge your skills and grow your talent
  • Gives you the chance to build a real, long term career
Look no further – your future starts today at Kolpak*.   This individual will be responsible for providing customers with information and products in a timely manner.   Reporting directly to the Manager of Sales Engineering: this position is located in Parsons, TN.   If you’re up to the challenge, the reward is satisfaction . . . and knowing you helped build something real. Join our passionate team and help build something you can be proud of – a future filled with passion, pride, and satisfaction.   Essential Job Functions:
  • Provide customers with the appropriate product availability and pricing; including shipping options and lead times.
  • Interpret customer specifications and provide quotes.
  • Process customer requests for orders including changes or corrections.
  • Provide customers with information regarding shipping options and lead times.
  • Provide customers with appropriate product availability and pricing.

Job Requirements

  • High School Diploma; with a minimum of two years of Customer Service experience required.
  • Intermediate computer skills required.
  • Familiar and able to work with Microsoft Office programs.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast paced environment and manage time effectively.
  • Detail oriented and organized.

•For over 40 years, Kolpak – Parsons, Tennessee has manufactured dependable, energy-efficient walk-in coolers, freezers, and refrigeration units for the foodservice industry under leading brand names Kolpak, Harford, and RDI. The facility in Parsons is part of the Welbilt Company.

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