Collections Analyst in Tampa, FL at Welbilt

Date Posted: 2/22/2021

Job Snapshot

Job Description

Calling all accounting whizzes! If you bring a detail-oriented and analytical approach to the table, then look no further – your new career as Collections Analyst awaits you at Welbilt!

We are Welbilt! We are pioneers and innovators. Our industry knowledge and insights stretch back nearly a century, from the original founding of the Hirsch brothers’ Welbilt Stove Company in 1929. We design, manufacture and supply best-in-class food and beverage equipment for the global foodservice market. We attract talent and build careers. We empower you to grow with us. We recognize you and reward you. We win together as one team.

As Collections Analyst – you will be responsible for performing collections and effectively solving problems to resolve account delinquency and prevent losses. You will be responsible for account reconciliations, adjustments, and deductions as well as flag non-compliant accounts. This position will work collaboratively with other team members to resolve issues and requires a strong understanding of accounts receivable policies and procedures in order to properly identify delinquent accounts.

Reporting directly to the Credit Manager – this position will be located in Tampa, FL*.

Major Accountability

  • Process collections, adjustments, and deductions
  • Escalate balances to Managers, sales team or 3rd party collection agency according to guidelines
  • Provide documentation requested by customers in order to assist in the collections process
  • Make collection notes and provide status regarding collection activities
  • Escalate business questions to Senior Credit Analysts and Managers
  • Understand the A/R function, key policies, and standard operating procedures
  • Build effective relationships with internal parties to develop solutions and resolve issues collectively

Key Responsibilities

  • Process accounts receivable by applying cash remittances and receiving/depositing customer payments
  • Generate invoices transmit billing data to customers. Resolve billing inquires and answer customer questions.
  • Process collections and discuss account resolution with internal parties and correspond/negotiate with delinquent account owners
  • Prepare A/R reports and generate other A/R outputs
  • Post A/R activity to the general ledger and post receivable entries 
  • Perform month-end tasks and review with manager
  • Process adjustments and deductions as well as related entries

Job Requirements

Job Requirements

  • Bachelor’s Degree; preferably Accounting/Finance or business-related degree; with a minimum of one years of closely related Accounting/Finance experience is required. Will consider a minimum of five years of closely related experience in lieu of degree.
  • Experience in Collections is required.
  • Working knowledge of MS Office (Word, Excel, etc.)
  • Relevant software applications experience is preferred – Oracle, QAD, High Radius, Bectran, Esker
  • Shared Services work experience is preferred.
  • Strong analytical and mathematical skills.
  • Customer service.
  • Basic verbal and written communications skills and ability to work effectively as part of a team in a fast paced and multi-task environment.
  • Must be well organized and able to function within tight deadlines.

*Welbilt, Inc. provides the world’s top chefs, premier chain operators and growing independents with industry-leading equipment and solutions. Our innovative products and solutions are powered by our deep knowledge, operator insights, and culinary expertise. Our portfolio of 12 award-winning product brands includes Cleveland™, Convotherm®, Crem®, Delfield®, Frymaster®, Garland®, Kolpak®, Lincoln™, Manitowoc®, Merco®, Merrychef® and Multiplex®. These product brands are supported by three service brands: KitchenCare®, our aftermarket parts and service brand, FitKitchen®, our fully-integrated kitchen systems brand, and KitchenConnect®, our cloud-based digital platform brand. Headquartered in the Tampa Bay region of Florida, supported by over 5,400 employees and operating 21 manufacturing facilities. For more information, please visit

Welbilt, Inc. is an equal opportunity employer which values diversity in the workplace.  All applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, age, sex, marital status, familial status, medical condition, or any other status protected by law. All recruitment, hiring, placements, transfers and promotions will be on the basis of individual skills, knowledge, abilities, and business need.