Assitant Manager, Service in Tuas West at Welbilt

Date Posted: 1/29/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Tuas West
  • Job Type:
    Aftermarket
  • Experience:
    5 to 8 years
  • Date Posted:
    1/29/2018

Job Description

Welbilt Asia Pacific, a division of Welbilt Inc.,  designs, manufactures and supplies best-in-class food and beverage equipment for the global foodservice market.  Welbilt Asia Pacific offers customers unparalleled operator and patron insights, collaborative kitchen solutions, culinary expertise and world-class implementation support and service, whether locations are around the corner or across the globe.  With operations in the Americas, Europe and Asia, the company has a portfolio of best-in-class brands including Cleveland, Convotherm®, Delfield®, Frymaster®, Garland®, Kolpak®, Kysor Panel Systems®, Lincoln, Manitowoc® Ice, Merco®, Multiplex®, Merrychef®, Servend® and Manitowoc® Beverage Systems.   Job Descriptions:-
  • Frontline interface with Customers; manage maintenance contracts and customer expectation tactfully and creative in problem solving
  • Identify business opportunities with project completion and grow install base with new maintenance contract
  • Provide complete support to the Service Manager in upholding the company standards, policies and procedures
  • Review and monitoring of all time documentation by means of Salesforce, Service Chits, Service Requests and on-call logs
  • Assist Service Manager with maintenance of workshop, test equipment, suppliers, and inventory control
  • Manage and check the performance of the service team regularly to ensure consistency in their delivery within the contract

Job Requirements

Job Requirements:-
  • Degree in Engineering and/ or related field
  • Minimum 5 to 8 years of relevant experience
  • Rigorous, achievement and result oriented, consistent, well organized
  • A high level of experience and proficiency in the Microsoft Windows applications are required (i.e. Word, Excel and Power Point)
  • The ability to work independently on multiple projects in a fast-paced environment is required.
  • High level of attention to details and accuracy of work required
  • Must be a strong team player