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Assistant Order Processing Export m / w / d in Herborn at Welbilt

Date Posted: 6/10/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Herborn
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    6/10/2019

Job Description

Your job:

  • Processing of all orders, requests, invoices, forms from our foreign customers, deal directly with customers either by telephone, electronically or face to face in English and German
  • Order processing & controlling within the Export Department
  • Handling of export operations
  • Respond promptly to customers inquiries in English and German
  • Handle and resolve customers complaints in English and German
  • Provide pricing and delivery information
  • Calculated review of orders and the stored prices
  • Forwarding of customer orders for an on-time delivery of products
  • To inform customers about the expected delivery times
  • Communication and coordination with internal departments accounting, warehouse, shipping and technology
  • Creation and maintenance of all relevant customer data
  • Processing of returns and credits

Job Requirements

Your profile:
  • Commercial education or acquired by appropriate professional experience
  • Several years of experience as an assistant
  • Knowledge of export
  • Good technical understanding
  • Good knowledge of English (spoken and written), any further foreign language skills desirable
  • Ability to work independently
  • Good communication skills and telephone skills
  • Good comprehension
  • Good knowledge of MS Office
  • Customer-oriented thinking and corresponding commitment
  • Organizational skills
  • Teamwork skills

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